Welcome to Waterproofing Engineers. These Terms & Conditions govern your use of waterproofingengineers.com and provide general terms relating to our website, enquiries, inspections, quotations, waterproofing services, project execution, payments, warranties and customer responsibilities.
By accessing or using this website, you agree to these Terms & Conditions.
Go to Homepage1. About Our Services
Waterproofing Engineers provides professional waterproofing services and contracting solutions for residential, commercial and industrial properties.
Our services include:
- Terrace Waterproofing
- Bathroom Waterproofing
- Building Waterproofing
- Sump Waterproofing
- Water Tank Waterproofing
- Underground Waterproofing
- Sunkun Waterproofing
- Sidewall Waterproofing
- Lift Waterproofing
- Swimming Pool Waterproofing
Our waterproofing applications include:
- Chemical Waterproofing
- Bitumen Waterproofing
- PU Chemical Coating
- Chemical Grouting
- Epoxy Tile Grouting
- PU Chemical Grouting
- Crystalline Treatment
2. Use of Our Website
You may use our website to:
- Learn about our services
- Research waterproofing solutions
- View project photographs and videos
- Read technical and educational content
- Submit service enquiries
- Request quotations
- Request site inspections
- Contact our team
You must not use the website for unlawful, fraudulent, harmful or unauthorized purposes.
You must not attempt to interfere with website security, introduce malicious software, gain unauthorized access or reproduce our website content for commercial purposes without permission.
3. Website Information
We make reasonable efforts to maintain accurate and useful information on our website.
However, waterproofing requirements vary according to building condition, construction details, water exposure, leakage source, previous repairs, drainage, plumbing, structural movement and other site-specific factors.
Information published on the website is therefore provided for general guidance and should not be considered a substitute for a professional site inspection.
"The right waterproofing solution begins with understanding the actual source of water ingress."
4. Site Inspection
A site inspection may be required before recommending a waterproofing system or preparing a detailed quotation.
Our technical team may examine:
- Leakage source
- Concrete condition
- Cracks and joints
- Existing waterproofing
- Drainage
- Water pressure
- Plumbing conditions
- Previous repair work
- Accessibility
- Construction details
A visible leakage point may not always be the actual source of water ingress.
5. Quotations and Estimates
Quotations are prepared based on the information and site conditions available at the time of assessment.
The final project cost may change if concealed damage, additional preparation, access limitations, structural issues, plumbing defects or other unforeseen conditions are discovered.
Unless specifically included in writing, quotations may not include unrelated civil, plumbing, electrical, structural, painting, demolition or restoration work.
The final scope, materials, application method, project duration, commercial terms and warranty conditions should be confirmed before commencement.
6. Scope of Work
The scope of each project is based on the agreed quotation, work order, site conditions, customer requirements and technical recommendations.
Depending on the project, work may include:
- Surface preparation
- Cleaning
- Crack and joint treatment
- Waterproofing application
- Chemical treatment
- PU coating
- Chemical grouting
- PU chemical grouting
- Epoxy tile grouting
- Crystalline treatment
- Protective coating
- Testing and inspection
Work outside the agreed scope may require additional approval and charges.
7. Waterproofing Materials
Materials are selected according to the technical requirements of each project.
Selection may depend on:
- Surface condition
- Water exposure
- Water pressure
- Structural movement
- Application area
- Existing materials
- Environmental conditions
- Compatibility requirements
Where a particular product or brand is specified in project documentation, that specification will apply subject to availability and project requirements.
8. Customer Responsibilities
Customers are expected to:
- Provide accurate project information.
- Inform us about previous repair or waterproofing work.
- Inform us about known plumbing or structural issues.
- Provide reasonable access to work areas.
- Remove or protect personal belongings where necessary.
- Provide required site access and utilities.
- Follow reasonable safety instructions.
- Make payments according to agreed terms.
Failure to provide access or required cooperation may affect the project schedule.
9. Plumbing and Structural Problems
Not every water leakage problem originates from waterproofing failure.
Leakage may result from:
- Plumbing defects
- Concealed pipes
- Structural cracks
- Construction defects
- Drainage problems
- External water sources
- Structural movement
Where such conditions are identified, appropriate repair work may be recommended before or alongside waterproofing.
10. Project Duration
Project duration depends on:
- Area size
- Surface condition
- Waterproofing system
- Preparation requirements
- Drying and curing requirements
- Weather conditions
- Site accessibility
- Material availability
- Additional repair requirements
Rainfall, site restrictions, material availability, unforeseen conditions or customer-related delays may affect the expected completion date.
11. Payments
Payment terms will be communicated and agreed upon according to the nature and scope of the project.
Customers are responsible for making payments according to the agreed schedule.
Additional work requested by the customer or required because of unforeseen site conditions may involve additional charges after communication and approval.
12. Cancellation or Postponement
Customers requesting cancellation or postponement should inform Waterproofing Engineers as early as reasonably possible.
Where manpower, materials, scheduling or other project arrangements have already been committed, applicable adjustments will be handled according to the agreed project terms.
13. Warranty
Where a waterproofing project includes a warranty, the applicable warranty period, coverage, conditions, exclusions and requirements will be stated in the relevant project documentation.
Warranty coverage may depend on:
- Proper use
- Structural stability
- Drainage
- Plumbing condition
- Maintenance
- Protection of treated surfaces
- Absence of unauthorized alterations
Warranty coverage may not extend to unrelated plumbing failures, structural movement, third-party damage, unauthorized modifications or conditions outside the treated area.
Customers should refer to their specific warranty documentation for the terms applicable to their project.
14. Maintenance
Proper maintenance helps preserve the performance of waterproofing systems.
Customers should:
- Keep drainage outlets clear.
- Avoid unnecessary damage to treated surfaces.
- Address new cracks promptly.
- Avoid unauthorized drilling or alterations.
- Maintain plumbing systems.
- Report recurring leakage promptly.
- Follow project-specific maintenance recommendations.
15. Project Photographs and Videos
Photographs or videos may be taken during project execution for technical documentation, progress monitoring, quality control and project records.
Use of project photographs or videos for website galleries, social media or marketing purposes should be undertaken with appropriate customer consent where required.
16. Intellectual Property
Website content including text, photographs, videos, graphics, illustrations, logos, designs, icons and other materials may be protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, publish, sell or commercially exploit our website content without prior permission.
Third-party trademarks and product names remain the property of their respective owners.
17. Customer Reviews and Testimonials
Customer reviews and testimonials may be displayed on our website or marketing channels where provided or authorized.
Testimonials represent the experiences or opinions of individual customers and should not be interpreted as a guarantee of identical results for every project.
Waterproofing results may vary according to building condition, leakage source, construction details, weather, maintenance and other site-specific factors.
18. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, mapping services or other external resources.
Third-party websites operate independently and may have their own terms and privacy policies.
Waterproofing Engineers is not responsible for third-party website content, availability, security or privacy practices.
19. Website Availability
We make reasonable efforts to maintain website availability.
However, we do not guarantee that the website will always be uninterrupted, error-free, secure or continuously available.
Temporary interruptions may result from maintenance, technical problems, hosting issues, network failures, security measures or circumstances beyond our reasonable control.
20. Limitation of Website Information
Technical information published on our website is intended for general educational purposes.
A waterproofing method suitable for one building may not be suitable for another.
Final recommendations should be based on the actual condition of the property and, where necessary, a professional site inspection.
21. Limitation of Liability
To the extent permitted by applicable law, Waterproofing Engineers shall not be responsible for losses arising solely from reliance on general website information where no professional inspection, quotation or service agreement has been entered into.
Project-related responsibilities are governed by the applicable quotation, work order, agreement, warranty documentation and other project records.
Nothing in these Terms & Conditions is intended to exclude or restrict any liability that cannot legally be excluded or restricted under applicable law.
22. Force Majeure
We shall not be responsible for delays caused by circumstances beyond our reasonable control, including:
- Severe weather
- Heavy rainfall
- Natural disasters
- Government restrictions
- Transportation disruptions
- Material shortages
- Labour disruptions
- Public emergencies
- Utility failures
- Other unforeseen circumstances
Where reasonably possible, we will communicate significant delays and work with customers to reschedule the project.
23. Privacy Policy
Your use of this website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use and protect personal information.
View Privacy Policy24. Changes to These Terms
We may update these Terms & Conditions when necessary to reflect changes in our website, services, business practices, technology or applicable legal requirements.
The updated version will be published on this page with a revised Last Updated date.
25. Governing Law
These Terms & Conditions shall be interpreted in accordance with applicable laws of India.
Any disputes relating to this website or services provided by Waterproofing Engineers shall be handled in accordance with applicable Indian law and the appropriate jurisdiction.
26. Contact Waterproofing Engineers
For questions regarding these Terms & Conditions, waterproofing services, quotations, inspections, payments or project requirements, contact us.
Waterproofing Engineers, Building Waterproofing Services & Contractors
Address:
Flat No. G4, Ground Floor, Block No. A, Madura Apartment,
Lake View Garden, Korattur, Chennai – 600076, Tamil Nadu, India.
Mobile:
+91 90920 65659 | +91 95666 93899Email:
info@waterproofingengineers.com | info.waterproofingengineers@gmail.comWebsite:
www.waterproofingengineers.comContact Us:
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If you are experiencing terrace leakage, bathroom seepage, sidewall dampness, water tank leakage, sump leakage, lift pit water ingress, underground seepage or swimming pool leakage, contact our technical team for a professional assessment.
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